v1.63.0
Support replies now arrive live
A ticket thread updates on its own: a reply appears without reloading the page, and the message you are writing is never lost.
Support
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Changelog
What changes, and why.
What's new in KeySuite
Follow how the product evolves, feature by feature. The updates that matter to your teams, explained plainly.
Subscribe via RSSAugust 2026
v1.61.0
Arrivals, departures and birthdays on the dashboard
Your organisation dashboard now announces upcoming arrivals, departures and team birthdays.
Calendar
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v1.56.0
Handovers and checklists now update live
Whatever a colleague changes from another workstation appears on your screen without reloading the page, and never at the expense of what you are typing.
HandoverChecklist
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v1.55.0
See who started a task
A task in progress now shows who started it and at what time, just as it already showed who completed it.
Checklist
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June 2026
v1.37.0
Preview PDFs in place
PDF files now open as a preview directly in KeySuite, instead of being downloaded.
Documents
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v1.35.0
Pin an external press article
Put a monitored article in the spotlight: it moves to the top of the feed and shows up straight on the dashboard.
Press
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v1.34.0
Notifications: one place so nothing slips through
A notification centre grouped by topic, in real time, with Do Not Disturb, snoozing and a 'My activity' tab to find everything that concerns you.
Notifications
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v1.33.0
Export and take your data with you
Retrieve your personal data in a few clicks, and export all of your organisation's data whenever you need it.
PrivacyGDPR
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v1.26.0
Your privacy preferences from the start
The welcome journey now includes a dedicated step for your privacy preferences, set right away.
PrivacyOnboarding
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v1.25.0
A smoother interface day to day
Richer task filters, search within time slots, an improved document preview and clearer file uploads.
InterfaceChecklistDocuments
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v1.25.0
Modules you can enable per department
Enable the handover log and checklists at the level of each department, and see the state of each one.
ConfigurationModules
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May 2026
v1.23.1
A few useful refinements
International phone picker, richer quick search and original file names kept on download.
Improvements
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